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Terms & Conditions

23/09/2025

These Terms & Conditions (“Terms”) govern your use of the website www.swissflatrental.com and your interactions with Swiss Flat Rental.

By using our website or submitting a booking inquiry, you agree to these Terms.

1. Scope of Services

  • Swiss Flat Rental provides information about furnished flats available for short- or mid-term stays in Lausanne and surrounding areas.

  • Our website is intended for information and booking inquiries only. All bookings are finalized manually after direct communication.

2. Booking Inquiries

  • Submitting an inquiry does not guarantee availability or reservation.

  • Confirmation of bookings, rental price, deposit, and cancellation terms are provided directly by email.

  • You must provide accurate and complete information in your inquiry.

3. Pricing & Payment

  • Rental prices are quoted in Swiss Francs (CHF).

  • Full details of pricing, security deposits, and additional charges (e.g., cleaning fees, tourist taxes) will be shared before confirming a booking.

  • Payments are made directly and securely as instructed in the booking confirmation.

4. Guest Responsibilities

  • By booking a flat with us, you agree to:

  • Use the property responsibly and respect neighbors.

  • Not exceed the maximum guest capacity.

  • Follow house rules provided for each property (e.g., check-in/check-out times, no smoking policies, pet policies).

  • Remain liable for damages caused by negligence or misconduct during your stay.

5. Cancellations & Refunds

  • Cancellation policies vary per property and are communicated in advance with each booking confirmation.

  • Refunds, if applicable, will follow the cancellation terms agreed at booking.

6. Website Use

  • You may not misuse our website or attempt unauthorized access.

  • Content on this site (texts, images, design) is the property of Swiss Flat Rental and may not be copied or redistributed without permission.

7. Liability

  • We strive to ensure the accuracy of information on our website, but cannot guarantee it is always complete or up to date.

  • Swiss Flat Rental is not liable for interruptions, errors, or damages arising from website use.

  • Our liability for accommodation is limited to the terms agreed in each booking confirmation.

8. Governing Law & Jurisdiction

These Terms are governed by Swiss law.
Any disputes shall be subject to the jurisdiction of the courts of Lausanne, Switzerland.

8. Governing Law & Jurisdiction

For any questions regarding these Terms, please contact us at:
Swiss Flat Rental
Email: info@swissflatrental.com
Address: [insert business address]

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